Every missed call is a potential missed sale, a frustrated customer, or a lost opportunity.
For businesses that rely on phone communication—whether it's to book appointments, provide support, or close deals—call management is critical. And yet, many businesses still struggle with inconsistent follow-ups, clunky voicemail systems, or worse—no tracking at all.
At NTSCOM, we make it easy to capture every call and respond fast, no matter what.
When a customer calls and no one picks up, they don’t usually leave a voicemail.
They move on—to a competitor who does answer.
According to industry data:
85% of callers won’t call back if their first call goes unanswered
Missed calls result in 30–40% drop-off in conversions for service-based businesses
Many businesses don’t even realize how many calls they’re missing each day
Whether your team is busy, out of office, or working remotely, we give you tools to make sure every call gets a response.
Route calls based on availability, department, or time of day. Overflow to other staff, mobile devices, or remote teams so calls don’t fall through the cracks.
Get instant visibility into voicemails without logging into a portal. We send messages (with transcribed text) directly to your inbox.
Monitor trends, response times, and call volume in real-time. Know when and why calls are missed—and act fast.
Automatically send a text to missed callers from your business number—offering to reschedule, confirm details, or provide support.
We help you stay compliant with texting and call routing regulations, so you don’t just move fast—you move smart.
Don’t let another call go unanswered. With NTSCOM, your communication is always covered—even when you’re not available.
📞 Ready to reduce missed calls and boost follow-up?
📝 Learn more at www.ntscommunications.com/content-hub
🔗 Or speak with a solutions expert at www.ntscommunications.com